1.1 Only the company's products purchased through regular sales channels are warranted;

1.2 Repair the products within the warranty period in accordance with the national three-guarantee policy;

1.3 Clause 5 of the Warranty Regulations shall not apply to this Warranty Regulation;

1.4 ODM and OEM products are not within the scope of this warranty;

1.5 Contracts or regulations concerning warranty signed by the company and the customer through negotiation are not applicable to this warranty regulation.

In order to better serve customers and improve customer satisfaction with the after-sales service of the company's products;

3.1 The warranty service regulations are only applicable to the company's products purchased through regular sales channels;

3.2 Warranty period

3.2.1 Five-year warranty period for SLC products after July 2019, for the previous three-year warranty period;

3.2.2 Three-year warranty period for MLC products after July 2019, for the previous two-year warranty period.

4.1 How to send for repair

4.1.1 All faulty products that need to be repaired can be sent to the local authorized agent or dealer for repair;

4.1.2 If you cannot contact the local agent or distributor, please call the service number 4007799711;

4.2 Repair process

5.1 The product is damaged due to man-made damage or abnormal use;

5.2 The tamper-evident label of the product is damaged or changed;

5.3 The environment used for special data storage causes the early termination of flash memory life;

5.4 If the product is used for research and development or professional testing and destructive testing

5.5 The product is repaired and disassembled without the authorized technicians of our company;